Have you ever had a problem with your telescope?
Has it acted up ? Computerized telescopes as they get older are more prone
to having some issues that can occur.
The good news is that a lot of those problems can be resolved.
You don't have to discard your instrument and buy a new one, though
in some instances that may be the better approach.
A fellow called up the store the other day, was having an issue with this computerized telescope that was
about 15 years old.
It's a a Meade LX200 10" computerized scope, about 15 years old.
Seems the telescope was acting awry. like it had a mind
of it's own.
No, that only happens in movies like Pumpkinhead!
It was spinning all over the place and did not want to stop, somewhat like a whirling dervish.
He asked a reasonable question: What might it cost to fix? And the answer is: We don't know until it's been examined
and checked by the technician.
It could be a minor electrical issue. (Here is one you can check yourself: Make sure that none of your power cords are frayed.
I've notice this can happen especially in Winter when it's cold, and they can crack or split.)
Or it could be a dozen other things.
Our technician is knowledgeable, however he is not psychic and can't figure these things out via phone or email.
We suggested for the customer to bring the instrument in, and then we would be able to do an assessment and
provide a repair estimate.
We are able repair most brands of telescopes, regardless of whether they were purchased from us or not, that may be out of
warranty, and we also carry parts on hand. I was surprised at some of the obscure stock we had when we recently did
inventory for parts.
For example,I found a declination motor assembly #38m, which was made for a Meade LX10 telescope (Manufactured about 25 years ago).
We also offer cleaning and collimation services if required. Though I suggest you learn how to collimate your own instrument
and I'll write about that another time.
If you are having issues with your instrument, check the FAQ at the manufacturer's website or check the operations
manual that came with your instrument.
If you can't resolve the problem yourself, then email us at: firstname.lastname@example.org.
Clear Skies, Enjoy your Sunday!
PS Have you checked out our new website feature called Daily Deals yet? Right now there are some super deals,
like 20% off the 4X 2" TeleVue Powermate. However, the deals don't last forever so it's worth seeing what's up for
grabs on a regular basis.
direct link: http://khanscope.com/collections/daily-deals
PPS Our retail store is open 7 days a week, excluding most major holidays. You can also order online, and
pick up your purchases at the store if you prefer, that way you won't miss out on any super deals coming your way.